What you need to do:
Important:
- Only one password change is allowed per 24 hours.
- It can take up to 30 minutes for your new password to sync to all ASRC Federal websites and resources.
- If you have an ASRC Federal-managed computer, you will need to connect to the ASRC Federal network (or VPN) so your new password can sync with your desktop.
Next steps:
- On the next screen, follow the prompts to confirm your identity.
- After confirming your identity, the Why are you having trouble signing in? screen will display.
- Select I forgot my password to get to the password reset option.